E-commerce Support

Modern legal aid
based on an understanding of the e-commerce sector

The broader e-commerce law consists of many different regulations that share a common goal. It is to create a safe purchasing environment for consumers, i.e. to conclude distance contracts. Every entrepreneur who runs an online store must take care of these aspects.

Our law firm provides legal assistance to already-operating online stores, as well as to entrepreneurs who would like to start this type of business. We prepare all the necessary documentation including, for example, the regulations of the online store, privacy policy, complaint forms and templates of withdrawal statements. We advise on the most important solutions affecting the operation of an online store, including forms of payment, databases and loyalty programmes, among others. For our Clients, we prepare, review and negotiate all the necessary contracts including, among others, those concluded with contractors or suppliers of technological solutions.

We have experience working with large, thriving online stores and e-commerce platforms. With extensive subject matter expertise and in-depth knowledge of the online-sales sector, we offer our clients practical support in even the most unusual situations.

What do we do within this specialization?

  • We prepare regulations for online stores.
  • We develop and comprehensively implement GDPR procedures, tailored to the specifics of online stores.
  • We support Clients in serving consumers in accordance with the law.
  • We develop complaint policies and assist in handling complaints.
  • We prepare checkboxes concerning, among other items, personal data, the right to withdraw from the contract, or consent to receive newsletters.
  • We handle disputes in the fields of industrial-property rights, online domains and combating acts of unfair competition, among other issues.
  • We support the resolution of disputes in the scope of withdrawal from a contract concluded at a distance.
  • We help negotiate contracts with companies specializing in technical website maintenance and positioning.

Contact us

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Szmyrka Nawrat & Wspólnicy spółka jawna

ul.Widok 10, 50-052 Wrocław | see on map